Security Officer Customer Service - Office Building

About the role

As a Security Officer Licensed Customer Service Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more.

Responsibilities

• Provide customer service to tenants, visitors, and/or staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities at a commercial real estate location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with property management and/or public emergency responders as needed.
• Conduct regular and random patrols throughout building common areas, lobbies, parking areas, loading zones, and perimeter locations to help identify unusual activity and report security-related concerns.
• Monitor entrances, exits, and other assigned areas to help support authorized access, observe daily building activity, and report maintenance, life emergency, and/or property-related issues.
• Complete routine reports and incident documentation, provide clear updates during shift handoff, and follow Allied Universal post orders and client-directed policies.

Requirements

• Possess a valid New York State Security Guard License.
• Have at least 6 months of security-related experience.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a valid driver’s license for driving positions only.

Skills

• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• Attention to detail and ability to maintain confidentiality.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$19.30 / Hour

Schedule

DayTime: Mon 11:00 PM - 07:00 AM, Tue 11:00 PM - 07:00 AM, Wed 11:00 PM - 07:00 AM, Fri 12:00 AM - 07:00 AM, Sat 12:00 AM - 07:00 AM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State