Security Officer Customer Service

About the Role

As a Security Officer Customer Service in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver exceptional customer service. You will communicate professionally with guests, employees, and store leadership while supporting a welcoming environment.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Requirements

• Have at least 2 years of security-related experience.
• Be at least 21 years of age.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$23.52 / Hour

Schedule

• Monday: 11:30 AM - 08:30 PM
• Friday: 11:30 AM - 08:30 PM
• Saturday: 11:30 AM - 08:30 PM
• Sunday: 11:00 AM - 06:00 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.