Security Officer - Customer Care

About the role

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Part Time Unarmed Patrol Customer Care in South Bend, IN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a healthcare location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for patients, visitors, and staff. You will provide exceptional customer service and clear communication while responding to security-related needs. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork guide every shift.

Requisition ID: 2026-1689111

Responsibilities

• Provide customer service to employees, visitors, patients, and contractors while carrying out site-specific procedures and security-related policies within a healthcare and laboratory environment.
• Conduct regular and random unarmed patrols of buildings, parking areas, entry points, and perimeter areas to help identify and report unusual activity, hazards, or maintenance concerns.
• Monitor access points, verify authorized entry as directed by site procedures, and maintain visitor and incident documentation.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Communicate observations and security-related concerns promptly to site leadership, Allied Universal supervision, and appropriate responders.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$19.08 per hour

Schedule

DayTimeSat08:00 AM - 08:00 PMSun08:00 AM - 08:00 PM