Security Officer - Crisis Care Center

About the role

This position ensures the security, safety, and well-being of Renown Health Property and its occupants. Key leadership competencies include ownership, innovation, pride/joy in work, collaboration, adaptability, integrity, and trust.

Responsibilities

• Ensures a secure environment for patients, staff, and visitors at all Renown Health facilities.
• Works to build a cooperative and proactive department using current law enforcement, security, and crime prevention technologies.
• Responds to the needs and inquiries of the Renown Health community and maintains a safe and secure environment.
• Sets standards for cross-disciplinary work to improve customer service.
• Responds to all calls assigned and ensures the making of reports and maintaining records.
• Maintains patient confidentiality and informs the Security Officer in charge of all instances of necessary statutory reporting to state and federal agencies.
• Promotes crime prevention and utilizes proactive techniques to reduce crime, theft, and loss of Renown Health property.
• Administers patient restraints when authorized by an approved medical practitioner.
• Is cross-trained as a security dispatcher.
• Detains individuals subject to arrest who pose an immediate threat.
• Maintains interaction with various law enforcement agencies including Reno Police Department, Washoe County Sheriff’s Department, Nevada State Police, University of Nevada Police, Department of Public Health Investigations, and others.
• Works all shifts and responds to Renown Health during emergencies.
• May require overtime to ensure minimum staffing levels.
• Completes required departmental training programs within 90 days, including handcuffing, OC spray, and non-violent de-escalation and intervention certifications.

Requirements

• High school degree preferred; college degree in Criminal Justice or another related field preferred.
• 1-year experience in law enforcement/security is desirable.
• Healthcare Security experience is desirable.
• High level of motivation and creativity in problem solving preferred.
• Excellent customer service skills preferred.
• Strong team building skills and self-motivation are preferred.
• Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria upon hire.
• AHA Heart Saver certification is required within 12 months of hire.
• Department approved handcuffing, OC spray, and de-escalation training certifications are required within 90 days of hire.
• IAHSS Basic Security Officer certification is preferred.

Qualifications

• Working-level knowledge of the English language, including reading, writing, and speaking English.
• Strong written, verbal, and computer skills are desirable.

Skills

• Understanding of police and security principles.
• Problem-solving skills.
• Customer service skills.
• Team-building skills.

Benefits

N/A

Pay

N/A

Schedule

N/A