Security Officer - Casino Security - Grave Shift
Hard Rock Casino Cincinnati · Cincinnati, OH · 1 mo ago
Information TechnologyFull-time
About the role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Responsibilities
- Ensure that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.
- Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if necessary.
- Prepare detailed incident reports in a clear and precise manner.
- Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
- Assist in the coordination and resolution of emergency situations.
- Assist in maintaining proper key control.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Performs all other related and compatible duties as assigned.
Qualifications
- High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
- Previous Casino/Hotel Security, Law Enforcement and/or Military experience preferred.
- Must be able to stand for up to 8 hours.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.