Security Officer - Benson Tower Anchorage - BP

About the role

The Security Officer provides services for a variety of large and small business clients where health, safety, and security are the top priority. This position operates in a public environment at the BP Building, BP Energy Center, and surrounding areas with significant traffic from employees, visitors, and customers.

Responsibilities

• Monitors assigned areas visually, electronically, or audibly, including roving inside facilities, patrolling in a vehicle, or other designated locations.
• Ensures safety and compliance in all actions and those of others.
• Verbally de-escalates situations to ensure the safety of employees, customers, and clients.
• Examines doors, windows, and other areas to confirm security.
• Reports and records property damage, unusual occurrences, and other incidents following company policies.
• Warns or apprehends violators of rules.
• Notifies on-site individuals of visitors.
• Assists in responding to emergencies or disasters, including fire safety and active shooter protocols.
• May perform routine input or monitoring of safety and life-support computer programs.
• May issue and record ID badges.
• Checks heating, lighting, sprinkler, security, ventilation, and fire systems for operational status.
• Notifies supervisors if safety or sanitation standards are not met.
• Performs other duties pertinent to the department’s success as assigned.

Requirements

• High school diploma or GED equivalent.
• At least two (2) years of security, law enforcement, or military experience.
• Valid Driver’s License with an acceptable driving record for the past three (3) years to qualify under NMS’ vehicle insurance policy.
• Must obtain and pay for an Alaska Guard License ($97.00 fee) prior to starting work.
• Basic technical and document writing skills.
• Must have or be able to obtain CPR/AED and First Aid certification.
• Ability to work as part of a team and cooperate with employees, customers, and clients.
• Ability to make decisions independently with little to no supervision.
• Must be able to stand for 12-hour shifts as part of a scheduled rotation.
• Must speak, understand, read, and write English fluently.
• Must adhere to all safety guidelines and regulations set by the company and client.

Working Conditions and Physical Requirements

• Environment: Indoor and outdoor, frequently exposed to arctic conditions.
• Noise level: Moderate to loud.
• Physical demands: Constant standing, walking, climbing, pushing, pulling, using hands and arms, stooping, kneeling, and crouching.
• Must be able to lift and move up to 50 lbs.
• Schedule: Rotational two weeks on / two weeks off with 12-hour shifts.

Skills

• Customer Service: Provides outstanding service, manages difficult situations, responds promptly to needs, and meets commitments.
• Interpersonal Skills: Focuses on conflict resolution, maintains confidentiality, listens actively, controls emotions, and remains open to ideas.
• Oral Communication: Speaks clearly in all situations, listens for clarification, responds to questions, and participates in meetings.
• Written Communication: Writes clear incident logs and reports; reads and interprets written information.