Security Officer

About the role

Provides a safe and secure environment for, and responds to the needs of patients, employees, visitors, and other customers of the System. Protects System buildings, assets and premises as assigned.

Schedule

Philhaven Hospital — Full Time: 80 hours biweekly, 3:00 pm – 11:00 pm. Every other weekend and holiday required.

Responsibilities

• Patrols the buildings and premises to prevent fire, theft, vandalism, and intrusion.
• Patrols parking lots to ensure the safety of individuals and the security of parked vehicles.
• Reports all suspicious activity, parking violations, and abandoned vehicles.
• Responds to emergency situations such as accidents and injuries, fire alarms, crimes in progress, and safety hazards.
• Provides assistance, summons proper authorities, and polices area to maintain order, safety, and to protect property.
• Employs all necessary equipment, including Personal Protective Equipment (PPE), during situations deemed unsafe and during interactions with precaution patients.
• Responds to inquiries for advice or assistance from employees, students, visitors, and other customers; provides physical restraint of psychiatric patients and others as needed.
• Monitors the conduct of visitors on premises; confronts unauthorized persons for questioning as needed; secures weapons and contraband.
• Escorts personnel and visitors to parking lots and hospital buildings.
• Maintains post as assigned in accordance with training.
• Notifies police in case of theft, breaking and entering, or other related criminal matters requiring notification of authorities.
• Assists in investigations.
• Maintains records, prepares incident reports and other documents pertinent to safety and security activities, and attends hearings.
• Conducts routine visual inspections; reports safety and/or fire hazards or security violations.
• Coordinates and/or responds to on-site fire drills; responds to on-site fire alarms and assists the responding fire department.
• Secures and/or unlocks offices and facilities.
• Supports the parking policy, enforcing parking regulations, providing traffic management, and performing other related duties.
• Complies with all department and organizational policies and procedures.
• Assists with care and maintenance of department equipment and supplies.
• Performs Security Operations duties as assigned.
• Secures patient valuables and found property.
• Prepares clear, concise, and factual incident reports.
• Ensures all documentation is submitted as required prior to end of shift.
• Completes vehicle checklist.
• Completes monthly inspections as required, including but not limited to panic alarm inspections, fire extinguisher inspections, door alarm inspections, and supporting documentation.
• Completes security access requests within the badge access control system as needed.
• Willing and capable of working at any post within an assigned setting.
• Assists with the daily operations of the shift, including documentation, patrols, responses, post assignments, escalation of incidents, and serves as a Charge Officer as needed.
• Provides administrative support for programs and policy implementation.
• In the absence of a Supervisor or Security Officer III, conducts shift huddles reviewing incidents from previous shift, current situational awareness information, and upcoming events requiring security intervention and/or assistance.
• Assists Supervisors by ensuring appropriate staffing for oncoming shift if necessary.

Qualifications

• Minimum Education: High School Diploma or GED required.
• Work Experience: 2 years WellSpan Security Officer experience in good standing required; or 2 years of a combination of experience in good standing: WellSpan Security Officer experience, other healthcare security officer experience, other security officer experience, military experience, law enforcement experience (includes police, corrections, and probation/parole). “In good standing” means no disciplinary/corrective action within the last 12 months of employment.
• Required Licenses: Basic Life Support within 90 days required.
• Driver’s License: Must possess a valid driver’s license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
• Courses and Training (required):
  • FEMA ISP: IS-100.c – Intro to Incident Command System, I-100
  • FEMA ISP: IS-200.C – Basic Incident Command System for Initial Response
  • FEMA ISP: IS-242.c – Effective Communication (within 90 days)
  • Practical and Tactical Handcuffing (within 90 days)
  • Oleoresin Capsicum (Gel) (within 90 days)
  • Taser (within 90 days)
  • Behavioral Emergency Response Training (BERT) (within 90 days)

  Security Officer I’s requesting advancement to Security Officer II must complete the required training prior to applying. Newly hired Security Officer II’s must complete the training within 3 months of accepting the position.

• Knowledge, Skills, and Abilities: Strong interpersonal and communications skills.

Benefits

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)