Security Officer

Responsibilities

• Help lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports
• Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Serve as primary liaison with federal, state and local law enforcement
• Oversee the administration and accuracy of all required reports and documentation
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
• Cookordination additional personnel for Conference and Banqueting functions
• Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant of company terrorist procedures and convey to staff
• Be fully conversant with hotel Fire and Emergency procedures
• Manage key control within all departments
• Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.)
• Check goods received and distribute
• Operate, check and monitor the hotel surveillance system

Qualifications

• Current, legal and unrestricted ability to work in the USA
• Minimum of 2 years of Loss Prevention experience
• Previous experience in hospitality preferred
• Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone
• Proficient computer knowledge