Security Officer

Responsibilities

• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact other appropriate law enforcement when necessary.
• Responds to and resolves problems, disputes and unusual circumstances as necessary.
• Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Report and document incidents, suspicious activities and hazards.
• Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
• Staff fixed posts to monitor ingress and egress to secured areas.
• Conduct patient escorts and stand-by details.
• Aid with traffic control and vehicle assists.
• Transport deceased to morgue/release bodies from morgue.
• Operate UPMC vehicles in accordance with the rules and regulations of all applicable state and local motor vehicle laws.
• Maintain required certifications and licensing.
• Complete all mandatory training programs per departmental guidelines.
• Inspect incoming and outgoing parcels as necessary to prevent theft.
• Perform in accordance with system-wide competencies/behaviors.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent preferred.
• High level of integrity required for handling sensitive/confidential UPMC information.
• Strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
• Psychological fitness required to deal with stress and potentially dangerous conflict situations.
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
• Be able to effectively communicate both orally and in written format.
• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.

Qualifications

• All applicants will be subject to a thorough background and criminal record check.
• Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.

Benefits

• Valid Driver's License.
• Must meet audio standards.
• Must meet Maryland vision standards of 20/20 corrected.
• Successfully pass UPMC Physical Fitness Standard prior to hire.
• Required Personality Test.