Security Officer

Responsibilities

• Patrol resort grounds, public areas, meeting space, and back-of-house areas to ensure safety and security
• Respond to and report all incidents including accidents, medical situations, suspicious behavior, or property damage
• Monitor surveillance cameras, fire control panels, and security systems
• Enforce resort rules and regulations in a calm and professional manner
• Aid in emergency situations (evacuations, fire alarms, guest injuries) with a proactive and composed approach
• Maintain accurate and detailed incident reports and security logs
• Work closely with front office, engineering, and banquet teams during high-traffic events
• Assist with crowd control during large conventions, weddings, and events
• Support lost and found procedures and guest service needs related to security

Qualifications

• Valid Guard Card required
• CPR/First Aid certification preferred
• Prior experience in hotel/resort security or law enforcement is a plus
• Strong interpersonal and communication skills
• Professional appearance and demeanor required at all times
• Ability to remain calm under pressure and manage conflict with tact and professionalism
• Availability to work weekends, holidays, and special events