Security Officer
The Rittenhouse · Philadelphia, PA · 3 wk ago
Information TechnologyFull-time
About the role
Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.
Responsibilities
- Patrol designated hotel areas.
- Respond to disturbances and emergency situations.
- Maintain a daily activity log.
- Maintain confidentiality with respect to guest and employee incidents.
- Prepare incident reports and other reports and communicate all related information to hotel management.
- Access secured areas for authorized personnel.
- Complete incident/accident reports in a clear and concise manner.
- Escort guests to their rooms or assist guests with entry into their rooms according to hotel standards.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Monitor TV cameras, if applicable.
- Perform bell person tasks and assist guests with luggage.
- Perform other duties as requested by management.
Requirements
- High school diploma or equivalent and/or experience in a hotel or related field preferred.
- Prior security experience is desirable.
- CPR/First Aid preferred.
Benefits
- Competitive wages for full time and part time opportunities.
- Medical, Dental and Vision Health Insurance.
- Paid Time Off.
- 401k Company Match.
- Free Basic Life Insurance.
- Travel Discounts.
- Commuter Transit and Commuter Parking Benefits.
- Employee Assistance and Wellness Program.
- Educational/Professional Development.
- Referral Bonus Program.
Schedule
Work schedule varies and may include working on holidays and weekends and alternate shifts.
Work Environment
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.