Security Officer

Job Summary

The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.

About the Role

This position is responsible for ensuring the safety and security of the facility and its occupants through patrols, surveillance monitoring, and incident response. The role also involves providing assistance to visitors and enforcing safety policies.

Responsibilities

• Patrols all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
• Provides assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
• Maintains regular and reliable attendance.
• Monitors surveillance cameras and conducts regular inspections of property to identify and address security risks.
• Investigates and documents reports of suspicious activity, safety concerns, and security violations.
• Responds promptly to alarms, emergencies, and incidents, ensuring appropriate actions are taken to resolve issues safely.
• Secures property by locking doors, windows, and gates after business hours and verifying the security of access points.
• Directs traffic, enforces parking regulations, and assists with crowd control during events or emergencies.
• Collaborates with law enforcement, emergency responders, and facility leadership during security-related situations.
• Completes and maintains accurate incident reports, logs, and documentation related to security activities.
• Performs other duties as assigned.

Requirements

• 0-2 years of experience in security, law enforcement, or a related field required.
• Knowledge, Skills and Abilities:
  • Strong observational skills and attention to detail to identify potential security risks.
  • Excellent communication and interpersonal skills to interact effectively with patients, visitors, and staff.
  • Ability to remain calm and take appropriate action in high-pressure situations.
  • Knowledge of security practices, procedures, and equipment operation.
  • Proficiency in writing clear and accurate incident reports.
  • Physical ability to patrol and respond to emergencies across a large facility.

Qualifications

• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required.
• IAHSS - Certification As A Security Officer preferred or Facility Security Officer Certification preferred.
• State Specific Requirements vary based on location, including licenses and certifications such as Security Guard license, Private Security Officer (PSO) registration, Commissioned Security Officer (CSO) license, and more.