Security Officer

Duties & Functions

• Monitor and patrol assigned areas to provide a safe environment for guests and employees.
• Patrol the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue.
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restrain trespassers.
• Minimize opportunities for loss or damage, anticipate potential problems, react to disturbances and prohibited conduct.
• Respond to emergency situations as needed.
• Prepare written reports.
• Watch alarm systems or video cameras and operate detecting/emergency equipment.
• Provide first aid or CPR.
• Provide excellent customer service.
• Adhere to all company service and operating standards.
• Remain in compliance with local, state and federal regulations.
• Respond to emergency situations as needed to provide necessary assistance to employees and guests.
• Protect the company’s assets relative to theft, assault, fire and other safety issues.
• Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.
• Perform any other reasonable duties as assigned by the supervisor or manager.

Qualifications

• A High School Diploma or equivalent required.
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel.
• Proven experience as security officer or guard.
• Knowledge of legal guidelines for area security and public safety.
• Familiarity with report writing.
• Excellent surveillance and observation skills.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able to observe and quickly respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.
• Must have excellent communication skills and be able to read, write, speak and understand English.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.