Security Officer

BASIC FUNCTION

To enforce and follow internal controls procedures, Iowa Racing and Gaming Commission rules and regulations, and Company policies, while protecting the company assets. Also, to ensure the safety of patrons and employees.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Security Supervisor/Manager
Supervises: N/A

Specific Duties And Responsibilities

• Provide an authoritative presence to deter criminal activity and the intentional violation of company policies.
• Assist Surveillance Department with the detection of criminal activity and violations of internal controls, Iowa Racing and Gaming rules and regulations, and the laws of the State of Iowa.
• Apprehend criminal suspects or patrons suspected of criminal activities.
• Aid EMTs, police, and fire department personnel in emergency situations.
• Verify the ages of patrons prior to entry into the Casino.
• Observe patrons for signs of intoxication.
• Provide escorts of funds when necessary.
• Control access to restricted areas.
• Provide crowd control as needed.
• Issue “fee free” passes to visitors, vendors, and employees.
• Patrol the facility, including driving the Q Casino vehicle in parking lots.
• Drive the Q Casino shuttle vehicle when necessary.
• Assist with wheelchair users.
• Secure cashier areas in the event of a power failure.

Education, Training And Experience

• High School diploma or equivalent.
• Valid Driver's License (Class D in Iowa or valid Wisconsin or Illinois Driver's License).
• Prior Security experience preferred, but not necessary.

STANDARDS OF PERFORMANCE

• Ability to speak clearly over 2-way radio.
• Ability to give directions when necessary.
• Ability to verify fills and jackpot paperwork.
• Good written communication skills.
• Ability to complete security reports.
• Ability to operate Q Casino passenger shuttle vehicle.
• Ability to follow instructions, Internal Controls and IRGC rules and regulations.

Mental And Physical Requirements

• Ability to lift up to 50 lbs.
• Climbing, balancing, stooping, kneeling, crawling, reaching.
• Standing for long periods of time.
• Walking for long periods of time.
• Pushing, pulling, grasping.
• Talking, hearing.
• Repetitive motion movements.
• Pushing cart weighing up to 400lbs.

WORKING ENVIRONMENT AND CONDITIONS

• Subject to inside and outside work.
• Subject to all weather conditions when performing outside work.
• Loud noise levels.
• Exposure to cigarette and cigar smoke.