Security Officer

Qualifications

Grade 12 education (MB Standards)

Eligible for and maintains licensure to practice as a Security Officer (Guard) in the province of Manitoba

• Proficiency with hand held radios or radio communications devices
• Province of Manitoba Class 5 Drivers Licence and access to a personal vehicle to provide service within Prairie Mountain Health
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology

Requirements

• Ability to display professional and sound judgment and decision-making skills, including the ability to work alone or without direct supervision in a high stress environment
• Maintain working knowledge of issues in supporting vulnerable populations, such as but not limited to, homelessness, vulnerable persons, addictions, HARM Reduction, crime prevention and public safety
• Supports clients through knowledge and communication of healthcare and community resources
• Maintains physical abilities necessary to carry out duties of the position which may include but is not limited to walking, standing, running or support physical intervention to restrain and or evict aggressive individuals as required
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated communication skills
• Respects and promotes confidentiality
• Performs the duties of the position on a regular basis
• Respects and promotes a culturally diverse population
• Works effectively and maintains positive working relationships with co-workers, clients and within interdisciplinary team

Skills

• Ability to de-escalate or attempt resolution of direct hostile/aggressive situations in conformance with training designation, and required knowledge of crisis intervention/conflict resolution or other personal and public safety techniques, or as stipulated in regional policy and procedures
• Supports and provides training and orientation to security personnel as directed
• Responds to all emergency situations and supports the direction of the incident commander to assist in response or event management; or may as required act as the Site Incident Command until relieved in an emergency situation
• Provides direct support for response to fire safety, evacuation or any other emergency codes as required
• Evicts non-authorized person in a professional and sensitive manner
• Cooperates with all other staff to produce a harmonious working relationship throughout Prairie Mountain Health
• Coordinates with clinical providers as necessary and contacts police should situations dictate
• Completes necessary notification to manager or supervisor when identifies defective or broken, unsafe equipment or infrastructure while performing the duties of the protection officer
• Monitors and works with CCTV, Card Access or other related security systems and controls or support plans as required
• Provides for interior and exterior grounds patrols and responses
• Reports deficiencies or damages to property, signage, lighting, vehicles or equipment
• Completes parking enforcement as per policy and municipal bylaws
• Ensures visitor and staff parking infrastructure are maintained and operable as per operational need