Security Officer

Responsibilities

• Observe and report per BSIS licensing guidelines and the mandates of the State of California Business and Professions Code.
• Communicate with the Security Supervisor and Director of Security on internal and external investigations and physical security within the Resort.
• Maintain an open channel of communication with resort Management and all associates.
• Participate in all Safety Programs throughout the Resort.
• Patrol property to ensure the safety of guests and employees and to protect hotel assets.
• Comprehensive documentation of all crimes, property damage, and personal injury claims revealed or investigated during the course of assigned and scheduled duty.
• Conduct regular & routine patrols of the entire property.
• Check physical security of the Resort facility to prevent and deter theft/fraudulent activity.
• Represent the Resort in a professional manner throughout all court related procedures.
• Effectively utilize the CCTV system and other technologies available throughout the Resort.
• Conduct Surveillance when required as directed by the Security Supervisor, Director of Security, or Executive Team Members.
• Report ANY and ALL incidents/accidents to the Manager on Duty.
• Ensure that all Resort walking surfaces are safe and clear of potential hazards.
• Complete specific safety training courses as directed by the SM or DOS.
• Always use and enforce the proper use of Personal Protective Equipment and Safe Lifting Techniques.
• Work safely and report Associates who are acting in an unsafe manner.
• Offer assistance to guests that are acting in an unsafe manner.
• Follow and complete all other tasks and responsibilities assigned by the SM or DOS.
• Assist in the essential functioning of Resort Operations during times of crisis, need, or request whenever possible.
• Provide customer service to Resort guests while on duty.
• Work with all Resort departments to get tasks accomplished.
• Back up and support functions for Valet, Front Desk, Golf and all departments as needed or requested.
• Assist various departments and guests by unlocking doors as requested.
• Escort employees & guests to their vehicles, rooms, and workstations as needed.
• Develop complete property knowledge and always be willing to help out.

Qualifications

• Minimum 1 year security experience.
• Basic report writing and descriptive writing skills.
• Must understand Microsoft Windows.
• Must have the ability of work any shift including graveyard, weekends and holidays. Ability to respond to PBX, emergency calls and customer service calls in a calm and collected manner.