Security Officer

Northwood Office was established in 2017 by Northwood Investors, a privately-held, global real estate investment and management firm. Offering best-in-class services in commercial development, leasing and property management, Northwood Office is committed to creating and sustaining inspiring work environments by being customer-focused, forward-thinking and engaged in its communities.

About the role

The Security Officer is responsible for maintaining a safe and secure environment for tenants, guests and employees of Ballantyne Corporate Park by patrolling and enforcing safety policies, conducting preventative inspections of the facilities and assisting with investigations.

Responsibilities

• Provide superior security service to tenants, guests and employees of Ballantyne Corporate Park
• Promptly respond to any security requests
• Perform building checks, making sure exterior doors are secure; check parking lots, street lighting; report any deficiencies observed
• Allow building or suite access for approved contractors
• Conduct vehicle patrols for unauthorized personnel on property, buildings, common areas, parking decks, and construction sites
• Contact police or fire departments when necessary
• Complete other duties as assigned by the Director of Security

Requirements

• High school diploma required; college degree preferred
• Experience in one or more of the following fields: physical security, law enforcement, fire fighter, emergency medical services, private investigator, safety instructor or military
• Valid NC or SC driver's license required
• Able to operate fire panels with the ability to enable/disable points and need to have a good understanding of how fire systems work
• General knowledge of NC General Statutes and governmental law pertaining to private property, OSHA, emergency planning and CCTV
• CPR/first aid techniques
• Able to work evenings, weekends, and holidays (8 or 12-hour shifts)
• Physically able to ascend or descend ladders, stairs, or ramps, lift and move objects up to 35 pounds, lift overhead access doors and move in different positions to accomplish tasks in both inside and outside environments

Skills

• Superior customer service, report writing, interpersonal and communication skills
• Proficiency with Microsoft Office Suites, including Word, Outlook
• Strong criminal and accident investigation skills
• Strong organizational and project management skills
• Demonstrated ability in policy development, documentation, and implementation
• Strong, effective communicator in writing, business presentations and interpersonal communication
• Demonstrates a high degree of confidentiality
• Able to manage the efforts of a team of diverse security professionals
• Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution while being cost-sensitive
• Commitment to continuous learning
• Demonstrated ability to problem solve and provide strategic solutions
• Ability to lead in an environment of constant change