Security Officer
Northwest Health · Valparaiso, IN · 2 wk ago
Information TechnologyFull-time
Job Summary
The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.
About the Role
This position is responsible for ensuring the safety and security of the facility and its occupants through patrols, surveillance monitoring, and incident response.
Responsibilities
- Patrols all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
- Provides assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
- Maintains regular and reliable attendance.
- Completes and maintains accurate incident reports, logs, and documentation related to security activities.
- Collaborates with law enforcement, emergency responders, and facility leadership during security-related situations.
Requirements
- 0-2 years of experience in security, law enforcement, or a related field required.
- Strong observational skills and attention to detail to identify potential security risks.
- Excellent communication and interpersonal skills to interact effectively with patients, visitors, and staff.
- Ability to remain calm and take appropriate action in high-pressure situations.
- Knowledge of security practices, procedures, and equipment operation.
- Proficiency in writing clear and accurate incident reports.
- Physical ability to patrol and respond to emergencies across a large facility.
Qualifications
- BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required.
- IAHSS - Certification As A Security Officer preferred or Facility Security Officer Certification preferred.
- State Specific Requirements vary based on location.