Security Officer

PATROL, SECURE AND PROVIDE SAFETY

• Aid in managing overall building safety.
• Patrol all assigned locations of the building, parking lot, grounds and perimeters of the venue.
• Protect building and property from damage, theft and vandalism.
• Secure building/conduct lockdown by locking/closing doors of lobby, meeting rooms, gates etc.
• Create, complete and maintain various reports and/or logs of inspections, incidences, lost and found, repair activity and/or findings etc., following department protocol.

CASH HANDLING/PARKING LOT

• Perform cashiering functions to collect parking revenue from patrons.
• Collect parking fees and tickets from patrons parking in the Hawai‘i Convention Center parking lot(s).
• Give correct change to patrons when required.
• Print parking receipts and give to patrons as requested.
• Ensure proper level of supplies, such as parking tickets, receipts, credit card rolls, printer ribbon etc. or other necessary items are kept at all times.
• Prepare money deposit by reconciling collected parking tickets and monies to ensure there is a balance and money collected is accurate.
• Receive approval for deposit from supervisor.

EMERGENCY EVACUATIONS AND CRISIS SCENARIOS

• Assist in Emergency Evacuation and Crisis Scenario situations, practices and drills.
• Ensure smooth training of participants in preparation of true evacuations and/or crises.
• Successfully participate in drills to test knowledge and practicality of evacuation/emergency procedures.
• Conduct periodic inspections of fire extinguishers, safety equipment and supplies.
• May administer CPR/First Aid as needed during emergency and/or crisis situations.
• Investigate all incidents as assigned.
• Barricade sections of building according to need.
• Shut down lights according to need.
• Patrol and inspect building including parking lot: be aware of current building safety and safety standards, equipment status, parking lots gate arms, overall pay station, needed repairs, cleanliness and parking situations.
• Create, complete and maintain reports and/or logs of inspections, repair activity and findings.
• Ensure parking lot is set to proper level and parking configuration based on anticipated activity and safety requirements.
• Investigate suspicious persons and be alert for vandalism and property damage.
• May make corrections to unsafe conditions under the direction of management.
• Identify and report all unsafe conditions to supervisor/ management immediately.
• Acts as a greeter for incoming event attendees, in garage, lobby, porte-cochere, or other locations, providing an “Aloha welcome” with a smile and offering assistance and information.
• Direct traffic/perform traffic control (vehicle and/or pedestrian) to maintain successful traffic operations at all times and provide exceptional customer service to the patrons of the Hawai‘i Convention Center.
• This task may be performed in various areas of the convention center as needed.

SECURITY BASE MANAGEMENT

• Answer various internal/external inquiries via phone, email or in person.
• Monitor security cameras for suspicious person(s) and/or activity and report to supervisor/management accordingly.
• Be aware of current building safety and safety standards, equipment status, parking lots gate arms, overall pay station, needed repairs, cleanliness and parking situations.
• Manage signing visitors in/out of building and dispensing equipment, keys, passes etc. as required.
• Record activity in company logs as required.
• Communicate and monitor radio transmission and ensure information is delivered correctly to necessary person(s).