Security Officer

Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; making periodic tours to secure areas, providing customer service, mitigating sudden behavioral occurrences, deterring crimes, checking for irregularities, and inspecting protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff, and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Responsibilities

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety, and infection control policies and procedures.
• Accurately completes all required paperwork on a timely basis.
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital, and security-related information.
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.
• Performs functions in accordance with established standards of performance, including but not limited to, using pre-established scripts when answering phone calls and when interacting with customers entering and exiting the facility.
• Participates in emergency preparedness drills, education, and planning to the extent described in system, operations, and departmental policies.
• Performs other related duties as required and directed.

Qualifications

• Required: High school diploma or equivalent. Must possess a valid Michigan driver’s license and be insurable under the hospital insurance program.
• Preferred: Training beyond high school in related programs. Previous experience in the healthcare industry. Associate degree in criminal justice, security administration, or related field. Six months of prior work experience.

Schedule

• Type: Full-time
• Daily Work Times: 2:00 PM – 10:30 PM
• Hours Per Pay Period: 80
• On Call: No
• Weekends: Yes