Security Officer

About the role

Mayo Clinic Global Security Officers provide a professional level of customer service and security presence. They patrol Mayo Clinic property and security sensitive areas, assist visitors, patients and staff, and help prevent and deter various incidents.

Responsibilities

• Proactively patrol Mayo Clinic property and security sensitive areas.
• Assist visitors, patients and staff as needed.
• Help prevent and deter fire, theft, vandalism, illegal entry, etc.
• Utilize security vehicle on a regular or occasional basis.
• Enforce Mayo policies and respond to complaints and service calls for wrongdoing.
• Prepare incident reports/activity logs.
• Work in Security control centers.

Requirements

• High school degree or GED equivalent.
• Associate's degree in law enforcement, criminal justice, security, or a related field preferred.
• Minimum two years of experience in a customer service, military, security position and/or a similar role.
• Experience in a healthcare setting preferred.
• Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation.
• Intermediate skills in Microsoft Office software applications.
• Technical aptitude to work with Security Technology is preferred.

Qualifications

• Able to read and communicate effectively in a pleasant, courteous, professional and friendly manner.
• Able to restrain potentially violent individuals.
• Strong sense of customer service and interpersonal skills to interact with patients, visitors and employees.
• Strong problem solving skills are necessary.
• Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
• Must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within 6 months.
• Training certification in AVADE Workplace Violence Training, basic CPR and AED, required within 1 year.

Benefits

Mayo Clinic offers a comprehensive benefits package including medical, dental, vision, retirement, and paid time off. This position is exempt and eligible for benefits.

Pay

$21.91 - $29.60 /hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Schedule

This is a flex position. You will work shifts including overnights, evenings, and days. The schedule will be a rolling 4 week posting. Expect to work most, but not all weekends.