Security Officer

About the role

Mayo Clinic Global Security Officers provide a professional level of customer service and security presence. They patrol Mayo Clinic property and security sensitive areas, assist visitors, patients and staff, and help prevent and deter various incidents.

Responsibilities

• Proactively patrol Mayo Clinic property and security sensitive areas.
• Assist visitors, patients and staff as needed.
• Help prevent and deter fire, theft, vandalism, illegal entry, etc.
• Utilize security vehicle on a regular or occasional basis.
• Enforce Mayo policies and respond to complaints and service calls for wrongdoing.
• Prepare incident reports/activity logs.
• Work in the Security control centers.

Requirements

• High school degree or GED equivalent.
• Associate's degree in law enforcement, criminal justice, security, or a related field preferred.
• Minimum two years of experience in a customer service, military, security position and/or a similar role.
• Experience in a healthcare setting preferred.
• Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation.
• Technical aptitude to work with Security Technology is preferred.
• Previous security experience.
• Able to work independently and in a team-environment.
• Strong sense of customer service and interpersonal skills to interact with patients, visitors and employees.
• Strong written and verbal skills.
• Strong problem solving skills are necessary.

Qualifications

• High school degree or GED equivalent.
• Associate's degree in law enforcement, criminal justice, security, or a related field preferred.
• Minimum two years of experience in a customer service, military, security position and/or a similar role.
• Experience in a healthcare setting preferred.
• Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation.
• Technical aptitude to work with Security Technology is preferred.
• Previous security experience.
• Able to work independently and in a team-environment.
• Strong sense of customer service and interpersonal skills to interact with patients, visitors and employees.
• Strong written and verbal skills.
• Strong problem solving skills are necessary.

Skills

• Customer service skills.
• Security presence.
• Patroling.
• Incident report writing.
• Defensive tactics.
• Emergency response.
• Lock/unlock procedures.
• CCTV camera operation.
• Technical aptitude.
• Teamwork.
• Problem solving.

Benefits

Mayo Clinic offers a comprehensive benefits package including medical, dental, vision, pre-tax savings accounts, retirement plans, and more. Compensation details are provided in the "Compensation Detail" section.

Pay

$21.91- $29.60/hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Schedule

Full Time, Overnight during the week 8 hours, Weekend Schedule 12 hour shifts overnight every other weekend.