Security Officer

About the Role

Join our team as a night shift, full-time Women's Hospital Security Officer in Albuquerque, NM. Thrive in a people-first environment and help make healthcare better by ensuring a safe and secure setting at Lovelace Women’s Hospital—a 53-bed facility with an advanced neonatal intensive care unit, family care unit, an award-winning breast care center, and the state’s first robotic surgery program, recognized as a Center of Excellence in Robotic Surgery.

Responsibilities

• Provide security services for assigned facilities, personnel, property, patients, visitors, and staff through foot and vehicle patrols.
• Conduct security inspections of facilities, grounds, access points, and critical infrastructure.
• Enforce organizational policies and procedures by addressing safety and security violations (e.g., unauthorized access, loitering, smoking, prohibited items).
• Provide information, directions, assistance, and escort services to patients, visitors, and staff.
• Identify, report, and respond to safety and security concerns, emergencies, and hazards; coordinate with emergency response agencies.
• Complete reports, incident documentation, and other required records accurately and timely.
• Demonstrate accountability and ownership of assigned responsibilities; perform other duties as assigned.
• Communicate effectively with internal and external customers, actively listen, follow instructions, and share information appropriately.
• Collaborate professionally with supervisors, peers, departments, patients, visitors, and staff to support service excellence.
• Operate and monitor security technologies, including CCTV systems, protection systems, access control systems, and related equipment.
• Complete required training in de-escalation, crisis intervention, patient restraint, and patient immobilization techniques.
• Wear and maintain required duty equipment (e.g., body armor, TASER, baton, handcuffs) in accordance with department policy.

Requirements

• High School Diploma or GED equivalent.
• Valid NM Driver’s license with no DUI/DWI within the last five years.

Preferred Qualifications

• 1 year of security experience.
• Experience in a hospital environment.

Benefits

• Career growth opportunities and tuition assistance.
• Paid time off and comprehensive health benefits.
• Supportive, inclusive culture with resources for wellness, education, and financial well-being.