Security Officer

About the role

Lincoln Center is a sixteen‑acre campus open to the public and operating 24 hours a day, 365 days a year. The Security team maintains the safety of the public, patrons, and employees in public areas of the campus, including select indoor venues and events. This full‑time (40 hours per week) Security Officer position works 8‑hour shifts and may be scheduled at any time of day or night, any day of the week. Weekend work is required. Voluntary overtime is available, with occasional mandatory overtime to support operational needs. The role is union‑represented; employees must join the Local 32BJ union within 30 days of hire and become eligible for benefits after 90 days of employment.

Lincoln Center for the Performing Arts, Inc. (LCPA) is a cultural and civic cornerstone of New York City, home to eleven resident arts organizations, a leading arts presenter, and an education hub that has reached 20 million students, educators, and community members.

Responsibilities

• Protect Lincoln Center staff, patrons, community, and campus property.
• Prevent, escort, and/or apprehend trespassers and persons who violate campus rules and regulations.
• Secure and survey assigned post at the beginning, throughout, and end of each tour.
• Clearly communicate vital information and intelligence within LCPA departments and across the campus to promote collaboration on events and incidents.
• Attend daily roll calls, stay abreast of campus updates, maintain a professional appearance, and always carry required equipment.
• Properly perform assigned duties.
• Set up and use Evolv Technology when needed.
• Report suspicious incidents to management in detail.
• Operate a handheld radio.
• Assist Central Security Desk (CSD) supervisors in maintaining all technology in the CSD room, including Genetec VMS, Alert Media, public address system, electronic information board, and video feeds to ATH and DGH stages.
• Ensure the CSD maintains the Genetec VMS system and all cameras.
• Ensure all calls for service to the contracted Securitas Integrator are completed within contract guidelines and reported to Security.

Qualifications

• Current New York State Security License (8‑ and 16‑hour certificates) required.
• Valid NYS Security Guard License.
• Valid F‑04 Fire Guard License (LC will provide 60 days to obtain).
• Valid S60 Watch Person certification for construction sites (LC will provide 60 days to obtain).
• AED and CPR certification (LC will provide 60 days to obtain).
• Excellent verbal and written communication skills with a professional customer‑service manner.
• Ability to work effectively under pressure, be proactive, and remain calm.
• Demonstrated ability to interact with and provide stellar service to outside agency partners, patrons, and employees at all organizational levels.
• Detail‑oriented, well‑organized, and able to juggle multiple priorities.
• Experience with security hardware and software (e.g., Evolv, Genetec VMS, AED).
• Proficiency with ADP Workforce Now for sign‑in and sign‑out.
• Willingness to work a flexible schedule, including evenings and weekends.
• Ability to work outdoors in all weather conditions.
• Ability to perform mandatory overtime tours within contractual guidelines.
• Compliance with Lincoln Center security guidelines and protocols.

Schedule

Security Officers work 8‑hour shifts on a rotating schedule that may include any day of the week and any time of day or night. The position is full‑time (40 hours per week) with required weekend work. Voluntary overtime is available, and occasional mandatory overtime may be required to meet operational needs.