Security Officer

About the role

As a Security Officer at Swain Community Hospital, you play a vital role in maintaining a safe and secure environment for patients, visitors, staff, and hospital property.

Responsibilities

• Proactively monitor hospital premises and respond quickly to any potential or active security threats.
• Investigate, manage, and document all security incidents, hazards, and unusual activities.
• Follow and enforce established policies, including alarm systems and emergency/disaster preparedness procedures.
• Lead and participate in safety drills and simulations to ensure staff readiness.
• Provide guidance, assistance, and a visible security presence to support the safety of staff, patients, and visitors.
• Conduct regular patrols to prevent theft, vandalism, fire risks, and unauthorized access.
• Manage traffic and parking flow while maintaining accurate reports, records, and security documentation.

Requirements

• Much walking is required during normal duty shift.
• Position requires mobility, bending, occasional lifting (5-50lbs), stooping, standing and sitting.
• Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, as well as to ability to observe and report incidents.
• Potential for exposure to inclement weather, unpleasant odors or sights.
• Must be physically fit and alert.
• Eye-hand coordination and finger dexterity is required.
• Moderate to high stress level.
• May require physical exertion during stressful encounters with challenging individuals.
• May have to restrain individuals or deal with resistance on a daily basis.
• MUST be able to remain calm, continue to function effectively, and develop priorities during stressful situations.
• MUST maintain composure in dealing with authorities, executives, clients, staff and the public, often under conditions of urgency and in pressure situation.
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Absolutely must assist in light snow removal and ice melt spreading to help ensure the safety of all staff, patients, and visitors.
• Absolutely must assist in lifting or moving patients as requested.

Qualifications

• High school diploma or equivalent required.
• Handle With Care certification within 3 months of hire or transfer.
• Strong critical thinking skills, sound judgment, and ability to work independently with minimal supervision.
• Ability to remain calm and take appropriate action in high-stress or emergency situations.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, visitors, and staff.
• Ability to de-escalate conflicts and manage difficult or sensitive situations.
• Basic report writing and documentation skills.
• Ability to perform physical duties, including standing, walking, and patrolling for extended periods.
• Previous security, healthcare, or customer service experience preferred.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Skills

• Proactive monitoring and response to security threats.
• Effective communication and interpersonal skills.
• Ability to remain calm and handle emergencies.
• Physical fitness and stamina.
• Strong critical thinking and problem-solving skills.

Benefits

• Medical, dental, and vision coverage options for full-time and part-time employees.
• Financial protection & paid time off: Life, accident, critical illness, and hospital indemnity insurance, along with short- and long-term disability, paid family leave, and PTO.
• Professional development: Ongoing learning opportunities and career advancement support.
• Lifestyle perks: Travel and entertainment discount programs to help you make the most of your time off.

Pay

Base compensation plus comprehensive benefits package.

Schedule

Full-Time; Nights (5:00 PM - 5:00 AM)

EEOC Statement

Swain Community Hospital is an Equal Opportunity Employer. Swain Community Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.