Security Officer

Position

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility, enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

Job Details

• Position: Security Officer
• Type: Full-Time
• Starting Pay: $19.95/hr (based on related experience)
• Schedule/Shifts: Days
• Availability: Must be open to weekends and holidays

Benefits

• Eligible: Yes
• Medical
• Dental
• Vision
• 401(k) retirement plan
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Professional development opportunities

Essential Functions

• Operates and monitors security technology systems
• Ensures proper functioning and maintenance of security equipment
• De-escalation: Uses verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully
• Violent Patient Intervention: Intervenes to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary
• Regulatory Compliance: Ensures compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement
• Bomb Threat/Suspicious Package Response: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility
• Participation in Drills: Engages in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations
• Conducting Searches: Performs respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements
• Safety Inspections: Conducts inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks
• Parking Enforcement: Enforces parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience
• Investigations: Collaborates with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety

Skills

• Law Enforcement
• Parking
• Public Safety
• Lockout Tagout
• Fire Drills
• Key Control
• Exterior Design
• Patient Transportation
• Communication
• Situational Awareness
• Decision Making

Qualifications

• Minimum Qualifications:
• Current Driver’s License (if applicable for the role)
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire
• At least 21 years of age
• Preferred Qualifications:
• One-year previous law enforcement, corrections, public safety, military police or security experience

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs
• Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles