Security Officer

General Summary

The security officer performs activities necessary to the provision of a safe and secure environment for employees, physicians, patients and visitors of the hospital. These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.

Job Requirements

• Provides a safe and secure environment for employees, physicians, patients, visitors, equipment, systems and facilities in accordance with established departmental policies and procedures.
• Proactively patrols assigned areas (internally and externally) in an effort to identify suspicious persons or activity and initiating corrective action as appropriate.
• Observes employees for identification badges and counsels as needed.
• Provides escorts to employees, physicians, patients, and visitors; transporting them in wheelchairs, if necessary.
• Provides assistance to other security personnel and hospital employees as necessary to ensure adequate monitoring and follow-up of unusual occurrences.
• Provides assistance, direction, and guidance in resolving problems or complaints, informing supervisor of reportable situations and actions taken.
• Completes all paperwork accurately and as required (Daily Activity Log, Incident Reports, Vehicle Inspection Reports, etc.).
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors.
• Immediately reports all safety hazards, malfunctioning equipment and other potential problems to supervisor.
• Enforces parking restrictions by issuing parking violation notices to employees who violate them.
• Enforces visitor policy.
• Releases deceased patients (per policy) as needed.
• Responds to Emergency Codes (Blue, Red, Gray, Back, Orange and Pink) and properly documents such incidents on an incident report.
• Maintains surveillance of Closed Circuit Television (CCTV), alarm panels, radios, and other equipment as required.
• Performs function in accordance with Insight Hospital's Mission, Values, and Behaviors.
• Adheres to Insight's Look and Uniform Policy.
• Performs related duties as needed or assigned by any Supervisor and/or Director.

Qualifications

• High School graduate or equivalent.
• State of Illinois Permanent Employee Registration Card.
• Valid Drivers License and Good Driving Record (Must be insurable with Mercy's insurance carrier. This is a condition of employment).
• CPR?AED Certification (within 6 months of employment).
• Nonviolent Crisis Intervention Training (within 6 months of employment).
• Insight Handcuffing Training (within 6 months of employment).
• Basic computer skills.
• Excellent interpersonal and organizational sills.
• Obtain proper balance to insure hospital equipment supplies and facilities are protected without giving offense to visitors or employees.
• Must be sensitive when dealing with people under stressful situations.
• Must keep all information CONFIDENTIAL.

Benefits

• Paid Sick Time - effective 90 days after employment.
• Paid Vacation Time - effective 90 days after employment.
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month.
• Short and long-term disability and basic life insurance - after 30 days of employment.

Insight Hospital

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!

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