Jobs · Customer Service · Texas

Security Officer

Hillwood · Dallas, TX · 3 wk ago
Customer ServiceFull-time

Responsibilities

  • Provide a safe and secure environment for associates, guests, and visitors by staffing various security posts and working assigned shifts.
  • Secure premises and protect personnel through routine patrols of buildings and surrounding property.
  • Maintain familiarity with high-profile individuals and guests as required.
  • Transport high-profile guests and personnel in support of protective operations.
  • Monitor surveillance systems, access controls, and alarm systems.
  • Respond to alarms, calls for service, and emergency situations.
  • Investigate suspicious behavior, incidents, and potential security threats.
  • Document and report incidents, observations, and activities accurately and thoroughly.

Requirements

  • Ability to operate effectively in a structured environment with established procedures, protocols, and expectations.
  • Strong situational awareness and sound judgment with the ability to assess risk and respond appropriately to evolving situations.
  • Demonstrated professionalism, discipline, and composure when interacting with associates, guests, high-profile individuals, and external partners.
  • Able to follow post orders, policies, and directives while maintaining flexibility in dynamic or time-sensitive situations.
  • Strong verbal and written communication skills, including the ability to clearly document incidents and observations.
  • Able to work collaboratively as part of a team while also operating independently when assigned.
  • High level of integrity, discretion, and respect for confidentiality.
  • Comfort using radios, mobile devices, surveillance systems, and other security-related technology.
  • Dependable, punctual, and able to maintain consistent performance across varying shifts and operational demands.

Qualifications

  • Prior U.S. military service strongly preferred.
  • Experience providing security services in U.S. embassies, government facilities, military installations, or similar high-security environments.
  • Background in access control, patrol operations, surveillance, emergency response, or protective services highly desirable.

Skills

  • Ability to operate effectively in a structured environment with established procedures, protocols, and expectations.
  • Strong situational awareness and sound judgment with the ability to assess risk and respond appropriately to evolving situations.
  • Demonstrated professionalism, discipline, and composure when interacting with associates, guests, high-profile individuals, and external partners.
  • Strong verbal and written communication skills, including the ability to clearly document incidents and observations.
  • Able to work collaboratively as part of a team while also operating independently when assigned.
  • High level of integrity, discretion, and respect for confidentiality.
  • Comfort using radios, mobile devices, surveillance systems, and other security-related technology.
  • Dependable, punctual, and able to maintain consistent performance across varying shifts and operational demands.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts (FSA)
  • Health Savings Accounts (HSA)
  • Vacation time
  • Sick time
  • Holidays
  • Paid family caregiver leave
  • Mental health and wellness resources
  • Life Insurance
  • Disability Insurance
  • 401(k) with company match
  • Tuition assistance
  • Additional programs to support Associates and their families

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