Security Officer

About the role

The Facility Services department is seeking multiple Security Officers to work in various Hennepin County locations. Security Officers work in a variety of assignments to provide a safe and secure environment for all Hennepin County employees and customers.

Responsibilities

• Provide emergency response in county facilities for all hazards, including emergency medical care and crisis response.
• Establish and maintain order among employees and visitors; physically control/restrain uncooperative individuals when necessary.
• Operate electronic and physical security systems, and complete required reports and logs.
• Perform point of entry screening and checkpoint control, including searching persons and property.
• Provide front line customer service under difficult circumstances to the public and employees.
• Maintain current knowledge of laws, regulations, policies, and procedures affecting security operations; participate in the evaluation and implementation of security related procedures for assigned facility.

Requirements

• One of the following:
  • Two years or more of college or technical college course work in a criminal justice field (e.g., police science, law enforcement, corrections, and/or security management).
  • A combination of related work experience and/or education to equal two years.
  • Note: Related experience includes military, police, law enforcement, corrections, or industrial / proprietary / contract security, customer/guest service, education, medical field, sales, non-profit/community engagement, and/or coach/referee.
  • Ability to successfully complete prescribed training during probationary period; attain and maintain Emergency Medical Responder or Emergency Medical Technician (EMT) certifications as required by the Minnesota Emergency Medical Standards and Regulatory Board (MN EMSRB).
• Availability to work a fixed, seniority bid schedule including days, weekends, evenings, and overnights.

Nice to have

• A valid driver's license and the ability to obtain a Hennepin County driver's permit.
• Certification in Crisis Intervention Team (CIT)/Barbara Schneider.
• Experience: Working with computer programs such as access control, alarm monitoring, computer aided dispatch, database programs, email, or incident report management.
• De-escalating a difficult client, customer, or member of the public.
• Ability to: Prepare well-written, detailed incident reports. Communicate effectively in stressful circumstances. Basic computer skills including Microsoft Office Suite (Excel, Outlook, PowerPoint, Teams, Word), report management, and CCTV system software use.

Qualifications

Note: You must attach a resume in order to be considered for these positions.

Skills

Need To Have One of the following:

Benefits

New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

Pay

The salary range for these positions are $58,240.00 - $80,184.00

Schedule

Work hours will vary from Sunday through Saturday. Hennepin County also provides a shift differential of $1.00 per hour for nights and weekends and a generous annual uniform allowance including body armor, footwear, and equipment.