Security Officer

About the role

As a Security Officer, your primary responsibility is to ensure the safety and security of the premises, employees, and visitors. Your role requires excellent observation skills, effective communication, and the ability to act swiftly and decisively when necessary.

Responsibilities

• Maintain Security: Protect the premises against theft, vandalism, fire, and other potential risks by implementing and enforcing security measures and protocols.
• Surveillance: Monitor surveillance cameras, alarm systems, and access control systems to detect any suspicious activity or breaches. Act promptly to investigate and resolve any identified issues.
• Access Control: Control and document access to the premises by ensuring that individuals entering or exiting the facility have proper authorization. Issue visitor badges and maintain visitor logs.
• Patrols: Conduct regular patrols of the premises, both on foot and using security vehicles, to deter and detect any security breaches. Report any irregularities, such as unlocked doors, broken windows, or unauthorized persons on the premises.
• Incident Response: Respond promptly to security incidents, emergencies, or alarms, following established protocols. Take appropriate actions to mitigate risks, including contacting emergency services, providing first aid if required, or evacuating the premises.
• Report Writing: Prepare accurate and detailed reports on incidents, investigations, and daily activities. Maintain proper documentation of security-related matters, such as incidents, access control logs, and patrol reports.
• Communication: Maintain effective communication with fellow security personnel, supervisors, employees, and visitors. Provide clear and concise instructions when necessary and assist with inquiries or concerns related to security.
• Training and Compliance: Stay updated on security procedures, regulations, and best practices. Participate in training sessions to enhance knowledge and skills. Ensure compliance with applicable laws, regulations, and company policies.
• Equipment and Systems: Operate and maintain security equipment and systems, such as CCTV cameras, access control systems, alarm systems, and fire suppression systems. Report any malfunctions or issues for timely resolution.
• Customer Service: Provide exceptional customer service by offering assistance and guidance to employees and visitors. Foster a safe and welcoming environment.

Requirements

• High school diploma or equivalent education.
• Proven experience in a security-related role is preferred.
• Total experience of 4+ years in residential complexes with security officer experience.
• Strong observation skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle stressful situations calmly and effectively.
• Knowledge of security procedures, protocols, and emergency response techniques.
• Familiarity with security equipment and systems, such as CCTV, access control, and alarm systems.
• Basic computer skills for generating reports and operating security systems.
• Physical fitness and ability to perform foot patrols, climb stairs, and lift heavy objects if necessary.
• Valid security license or certifications as required by local regulations (e.g., security guard license, first aid certification).

Skills

• Good relationship with clients.
• Strong communication skills.
• Team player.
• Good in developing personality.