Security Officer

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself because our number one investment is you.

About the role

Commerce Bank is seeking a commissioned law enforcement officer in Kansas City, MO, to join our security team in providing security for our downtown Kansas City campus, and at any of our branch locations located in the city limits of Kansas City, MO.

Schedule

The normal work schedule for this part-time position is Monday through Friday, 9 a.m. to 5 p.m., with some flexibility depending on specific situations or circumstances.

Responsibilities

• Provide a uniformed security presence, monitor for suspicious activity, and any potential threats to the safety and security of Commerce Bank, its employees, customers, and guests
• Routine foot patrol of the “Downtown Kansas City Campus” or “Campus”, with particular attention to the Campus Downtown perimeter and access points to all buildings and garages
• Respond in an appropriate manner to emergency situations that occur on Campus, including intruders, trespassers, altercations, and alarms
• Develop a working knowledge of the security video system to identify any safety or security concerns. Respond effectively to these situations and save video recordings to share with law enforcement officials as needed
• Respond promptly to alarm activations, including severe weather, fire, and panic alarms. Investigate the cause of alarm events that occur on Campus and take appropriate action, to include sheltering or building evacuation. Coordinate with local police, fire, and medical personnel
• Enforce access control protocols for the Campus to ensure that only authorized team members, customers, clients, guests, and contractors are allowed entry to restricted or sensitive areas
• Handle disturbances or conflicts using appropriate de-escalation techniques while always complying with applicable state and federal laws
• Work closely with the Kansas City Police Department (KCPD), to address incidents occurring on Campus that may require police response and investigation
• Complete accurate reports of security activities and incidents, and submit documentation to the Physical Security & Safety team
• Complete any Commerce Bank required training. Enter work hours at the end of each shift in Workday
• Assist with annual emergency drills in coordination with the Physical Security & Safety team
• Provide assistance to team members, customers, clients, and guests with any security or safety related concerns that occur on Campus
• Comply with all security policies and applicable laws related to firearms use, emergency procedures, and workplace conduct
• Perform other duties as assigned

Requirements

• Commissioned law enforcement officer with the Kansas City, MO Police Department required with commensurate training and qualifications to carry a firearm
• 2+ years of active law enforcement experience, with a strong understanding of security operations and emergency response required
• Experience in conflict resolution and de-escalation techniques required

Skills

• Familiarity with security technologies, including video surveillance systems (CCTV) and alarm systems (intrusion, fire, panic alarms)
• Ability to work the assignment as scheduled and allow for some flexibility as situations and circumstances arise
• Ability to remain calm and act appropriately in high-pressure or emergency situations
• Ability to stand, walk, patrol, and respond to emergencies for extended periods of time, and assist with evacuations or physical interventions as necessary
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook

Pay

The compensation range for this role is $75.00 per hour, based on relevant experience, skills, and competencies.

Benefits

• Employer-sponsored health, dental, and vision insurance
• 401(k)
• Life insurance
• Paid vacation and paid personal time
• Career development and education assistance
• Voluntary supplemental benefits

Location: 1000 Walnut, Kansas City, Missouri 64106