Security Officer -

About the role

This is a great training opportunity for advancement in Law Enforcement or similar fields. As a Safety & Security Officer, you will be responsible for making Chula Vista Resort safe and secure at all times, protecting our guests and employees, and fulfilling the related goals and objectives of the resort while displaying hospitality and professionalism.

Responsibilities

• Patrol of entire Resort and all properties
• Checking and securing all required doors, windows, and property of the Resort and our guests, including parking lots and vehicles in those lots
• Investigation of complaints and injuries from guests as well as employees
• Surveillance of Resort by using Resort surveillance camera system
• Report writing and keeping of patrol logs
• Working closely with law enforcement, fire and EMS on issues as they arise
• Continually checking for safety issues and OSHA requirements to be sure we are in compliance
• Enforcement of all Resort policies and procedures for all employees and guests
• Provide accurate information and a prompt answer to any questions the guest may have about the resort and local area
• Perform and complete other assigned duties for the resort
• Display a calm and attentive approach in solving problems and handling difficult situations, collecting information and sincerely helping to resolve them
• Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis

Requirements

• Must have valid Driver License and good driving record
• High School Diploma required
• Some Guest Experience Skills preferred
• Knowledge of all facets of the Resort including guest relations, as they apply to Chula Vista Resort, is required
• Must be able to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur
• Must be able to clearly define objectives

Qualifications

Must be in good physical condition, able to lift a minimum of 50 lbs, and have full use of eyes and ears, full power of speech. Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.

Physical and Mental Requirements

Must be able to sit, stand for an extended period of time, walk, turn head and torso, bend arms, wrists, and fingers. Must be able to work independently and without constant supervision.