Security Officer

Primary Responsibilities

• Conduct routine foot and vehicle patrols of assigned buildings, parking areas, and surrounding property.
• Inspect entrances, exits, gates, and other designated areas to help maintain site security.
• Maintain a visible presence to discourage unauthorized activity and policy violations.
• Observe property conditions and report safety concerns or maintenance issues.
• Help safeguard client property, equipment, and other assets.
• Monitor activity throughout the facility for suspicious behavior or unusual conditions.
• Identify potential security risks and notify supervisors promptly.
• Support a safe and orderly environment for employees, visitors, and authorized contractors.
• Respond appropriately to security-related incidents, alarms, or emergency situations.
• Follow company procedures and client post orders during all responses.
• Contact supervisors or emergency services when necessary.
• Preserve accurate information regarding incidents for documentation purposes.

Reporting & Documentation

• Complete daily activity reports and incident reports accurately and on time.
• Document patrol observations, operational concerns, and unusual events.
• Maintain detailed records using approved reporting methods.
• Communicate shift information clearly during officer transitions when applicable.

Professional Customer Service

• Provide courteous assistance to employees, visitors, and vendors.
• Communicate professionally while enforcing site policies.
• Maintain a professional appearance and conduct throughout each assignment.
• Represent Citadel Security USA with integrity and respect.

Minimum Qualifications

• Valid driver's license with a satisfactory driving record.
• Reliable personal vehicle for transportation to and from the assigned location.
• Strong observation and problem-solving skills.
• Able to communicate effectively both verbally and in writing.
• Reliable attendance and punctuality.
• Able to work independently with minimal supervision.
• Professional demeanor and sound judgment.

Preferred Qualifications

• Previous experience in commercial security, patrol services, customer service, or a related field.
• Experience preparing incident reports and activity documentation.
• Familiarity with electronic reporting systems and mobile workforce applications.
• Able to remain calm while handling unexpected situations.
• Strong attention to detail and organizational skills.

Work Environment

• Commercial building and surrounding property.
• Combination of indoor and outdoor assignments.
• Frequent walking, standing, and vehicle patrols.
• Outdoor work in varying weather conditions.
• Weekend daytime schedule requiring continuous awareness and regular patrol activity.

Why Join Citadel Security USA?

• Competitive pay of up to $20.50 per hour.
• Consistent weekend schedule.
• Paid training and onboarding.
• Company-issued uniforms.
• Supportive leadership and field operations team.
• Opportunities for additional shifts and career advancement.