Security Officer

About the role

The Security Officer provides high-quality services for patients, families, visitors, and team members by ensuring a safe and healthy environment. Primary duties include enforcing hospital regulations, policies, and procedures while performing security functions such as patrolling the facility/property. This role is a trained responder for high-risk patients as part of the System Safety and Preventing Violence (SSPV) programs. This position is responsible for maintaining a positive working relationship with team members, various agencies, and the public to carry out effective and professional communications and procedures.

Responsibilities

• Respond calmly and urgently to incidents of workplace violence, fire, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, inclement weather, and many other disastrous events.
• Assist with all security needs/concerns from patients, families, staff, and visitors.
• Conduct thorough weapons screening processes to prevent the entry of weapons into the facility.
• Provide a high level of de-escalation during crisis management for patients, families, staff, and visitors.
• Serve as a trained SSPV responder to all high-risk patient needs, employing advanced tactics beyond bedside staffing, training, and competencies.
• Conduct comprehensive patrols of assigned facility/property, both internally and externally, to ensure adherence to system & hospital policies, accreditation, and other regulatory requirements.
• Remains vigilant for signs of crime, disorder, hazard, and unusual/suspicious activity.
• Provide detailed written reports of all security-related incidents occurring during the assigned shift.
• Ensure accuracy for use in legal proceedings, personnel issues, and crime identification.

Work Experience

• At least 1 year related experience (i.e. Customer service, healthcare, hospitality, security, law enforcement or military.) required
• At least 2 years Security, law enforcement, military, healthcare, or education preferred

Education

• High school diploma or equivalent required
• Two-year Associate's degree or equivalent experience
• Criminal Justice, Law Enforcement, Security or closely related field preferred

Licenses and Certifications

• Valid Texas Department of Public Safety Driver's License Upon Hire required
• Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements in 60 days required
• Texas Department of Public Safety – Texas Private Security Bureau Registration - Non Commissioned Security Officer Level 2 or Commissioned Security Officer Level 3 certification 180 days required
• Basic Level Certification (CHSO) obtained through International Association for Healthcare Security and Safety organization in 180 days required

Benefits

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement