Security Officer

Essential Duties And Responsibilities

• Patrol community grounds, including parking lots, common areas, and HOA/Club facilities (on foot or by cart), to ensure the safety of residents, guests, and staff
• Monitor entrances and exits, authorizing access as appropriate to maintain a secure environment
• Greet and assist members and guests with a friendly, professional demeanor
• Enforce community rules, policies, regulations, and ordinances in a fair and consistent manner
• Respond to complaints, disturbances, or safety concerns and conduct initial investigations as needed
• Identify and report potential safety hazards or suspicious activity
• Maintain ongoing communication with the HOA Community Manager regarding incidents, resident concerns, and community updates
• Prepare detailed, accurate reports on security incidents and daily activities
• Maintain organized security logs, files, and records
• Take messages and relay important information to appropriate personnel
• Explain and clarify rules and procedures to residents, guests, and staff as needed
• Collaborate with management and emergency services when incidents require escalation
• Perform other duties as assigned to support the overall safety and satisfaction of the community

Minimum Qualifications (Knowledge, Skills, And Abilities)

• Prior experience in high-end golf/country club or hospitality industry is a plus
• Prior experience in security, law enforcement, or a customer-facing role preferred
• Strong communication and interpersonal skills; ability to interact respectfully and effectively with residents, guests, and staff
• Ability to remain calm and make sound decisions under pressure
• Must be observant, proactive, and detail-oriented
• Basic report writing and computer skills required
• Able to work independently and follow established procedures
• Must maintain a professional appearance and demeanor at all times
• Able to walk or patrol for extended periods, including outdoor areas and varied terrain
• Valid driver’s license required; ability to operate a golf cart or company vehicle

Additional Compensation

• Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment.
• Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation.

Bluejack Appearance And Grooming Standards

• The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality.
• Candidates should reflect the Bluejack brand in their appearance, behavior, and communication.
• We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Regularly required to stand and move around for the entirety or majority of their shift
• May be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine
• Regularly required to push, pull, bend, lift and/or move up to 50 pounds
• Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner

Approximate Schedule And Hours

• Weekdays, weekends, and Holidays, schedule flexible as business dictates

Additional Compensation

• Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment.
• Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation.