Security Officer

About the role

Join our team and help create a safe, welcoming environment where learning, connection, and community thrive. The Allen County Public Library is seeking a Full-Time Security Officer to support our busy downtown Main Library on second shift. In this role, you'll help ensure the safety and security of patrons, staff, and facilities while contributing to a positive, inclusive atmosphere for all. If you're observant, calm under pressure, and committed to people-first service, this is a meaningful opportunity to make a daily impact in your community.

What Drives Us

We are a welcoming hub for learning and connection, empowering our community through knowledge, resources, and inclusive experiences—putting people first and creating a place where everyone belongs and thrives.

Responsibilities

• Monitor the library building, grounds, and activities to ensure a safe environment
• Conduct routine patrols and maintain visible security presence
• Respond to incidents, emergencies, and calls for assistance
• Enforce library policies with professionalism and respect
• Complete incident reports and documentation accurately and timely
• Collaborate closely with staff to support a welcoming, inclusive space for all patrons

Requirements

• A valid driver's license
• Strong observation and situational awareness skills
• Clear, professional communication and conflict-resolution abilities
• Sound judgment and problem-solving skills
• Reliability, integrity, and a calm demeanor under pressure

Experience in security, public safety, or customer-facing environments preferred. Familiarity with basic surveillance or security technology a plus.

Benefits

• Medical, dental, and vision insurance
• Library-paid pension plan - INPRS
• Life insurance
• HSA and FSA options
• Three weeks of vacation
• Two weeks of sick leave
• Employee discounts

Schedule

This is a primarily 2nd shift position. The schedule for this role is Monday - Thursday 2:00 PM - 10:00 PM, Friday & Saturday 11:00 AM - 7:00 PM, and Sunday 10:30 AM - 6:30 PM (40 hours per week with a rotating weekend schedule).