Security Officer - Armed

Overview

Sentara Health is hiring an Armed Security Officer for Sentara Norfolk General Hospital, in Norfolk, VA. This is a Full-Time position with a day shift schedule. Hours: Full Time, Day shift 7:00am - 3:30pm (8-hour shifts) Rotating Weekends.

Responsible for

Maintain a safe and secure environment for patients, visitors, staff, and property at the assigned facilities. This role involves proactive patrols, access control, incident response, de-escalation of disruptive behavior, and collaboration with clinical staff and local law enforcement. Must demonstrate professionalism, compassion, and the ability to respond effectively in high-stress healthcare environments. Assist clinical staff with managing aggressive, combative, or disruptive patients or visitors using approved de-escalation techniques. Enforce enterprise policies, rules, and regulations in a fair and professional manner. Coordinate with local law enforcement, fire departments, and emergency responders when necessary. The Armed Security Officer provides a physically safe and secure environment for patients, visitors, and employees at the assigned facility. All Armed Security Officers execute duties of unarmed officers as well as possess the ability to exercise discretion regarding the use of a weapon, only utilizing their weapon in times of extreme attack when all non-violent options have been exhausted.

Pre-employment Screening

An offer of employment for a Security Officer Armed is contingent on passing the pre-employment screening to include a fitness assessment and psychological evaluation.

Education and Certification/Licensure

• High School Diploma or Equivalent (Required)
• State DMV Motor Vehicle Record and current Valid Driver’s license (Required)
• Certified Healthcare Security Officer (CHSO) certification by International Association for Healthcare Security & Safety (IAHSS) within 90 days of hire (Required)
• HANDLE WITH CARE Certification (HWC) Certification within 90 days of hire (Required)
• Private Security Services Registration – Armed with VA Department Criminal Justice Services (DCJS) within 90 days of hire (Required)

Experience

One year of security experience (Required) Former military or law enforcement experience (Preferred)

Qualifications

Must demonstrate professionalism, compassion, and the ability to respond effectively in high-stress healthcare environments. Must enforce enterprise policies, rules, and regulations in a fair and professional manner. Must coordinate with local law enforcement, fire departments, and emergency responders when necessary. Must provide a physically safe and secure environment for patients, visitors, and employees at the assigned facility. Must possess the ability to exercise discretion regarding the use of a weapon, only utilizing their weapon in times of extreme attack when all non-violent options have been exhausted.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Company Information

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.