Security Officer Alarm Panel Operations

About the role

As a Security Officer Alarm Panel Operations in Worcester, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer in a healthcare location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control and badge processes. You will respond to alarms, communicate professionally with employees and visitors, and deliver outstanding customer service.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or delivery personnel at a healthcare-related location while carrying out site-specific procedures and security-related policies.
• Conduct regular and random unarmed patrols of interior and exterior areas, including building entrances, parking areas, and perimeter locations, to help identify unusual conditions and help deter unauthorized activity.
• Monitor access points and assist with visitor, contractor, and vendor entry procedures in accordance with established site requirements.
• Respond to incidents, alarms, medical-related events, and other critical situations in a calm, professional, problem-solving manner, following established emergency response protocols.
• Document observations, incidents, and security-related activities accurately and communicate relevant information to site contacts and Allied Universal leadership.

Requirements

• Possess supervisory experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Preferred qualifications

• Experience using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.

Pay and schedule

Position Type: Full Time

Pay Rate: $20.83 / Hour

Schedule: Monday through Friday, 08:00 AM – 04:00 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.