Security Officer Alarm Monitoring

About the role

As a Security Officer Incident Response in Wilmington, NC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial. You will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and provide exceptional customer service and communication. You will contribute to a secure environment while supporting site operations through teamwork, integrity, and a caring, people-first approach.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a manufacturing and industrial environment.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site procedures and reporting requirements.
• Conduct regular and random patrols of production areas, access points, parking areas, and the facility perimeter, documenting observations and unusual conditions.
• Monitor access to the location by verifying credentials, maintaining visitor and contractor records, and reporting unauthorized access concerns.
• Assist with access control, alarm response, and other security-related duties that help to deter unauthorized activity and support orderly operations.

Requirements

• Possess 2+ years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Pass a background investigation in accordance with all federal, state, and local laws.
• Pass a drug screen to the extent permitted by law.
• Meet licensing requirements subject to state and/or local laws and regulations (may be required prior to employment).
• Hold a valid driver's license (required for driving positions only).

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$17.75 per hour

Schedule

• Monday: 2:00 PM – 10:00 PM
• Tuesday: 2:00 PM – 10:00 PM
• Wednesday: 2:00 PM – 10:00 PM
• Thursday: 2:00 PM – 10:00 PM
• Friday: 2:00 PM – 10:00 PM

Full-time position.