Security Officer Access Desk
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
About the role
As a Security Officer Access Desk in Sunnyvale, CA, you will serve and safeguard clients in industries such as Healthcare. In this stationary role at a healthcare location, you will support a welcoming environment through visitor screening, access control, badge support, and clear communication. You will address security-related concerns while delivering strong customer service with a caring, reliable approach.
Responsibilities
- Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or emergency response activities as appropriate for the location.
- Monitor lobby and reception area activity, verify identification and/or access permissions, and help deter unauthorized entry in accordance with location protocols.
- Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and report details through required documentation and communication channels.
- Answer questions, provide directions, and support staff, patients, visitors, and/or vendors with professional front desk assistance while maintaining awareness of security-related concerns.
- Receive deliveries, manage visitor logs and/or credential records, and communicate with site contacts regarding access requests, unusual activity, and other security-related matters.
Requirements
- At least 6 months of security-related experience is required.
- A state, county, or city issued security-related license is preferred.
- Customer service experience is preferred.
- Access control and/or badge experience is preferred.
- Comfort using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- Subject to a background investigation in accordance with all federal, state, and local laws.
- Subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Pay
$22.25 / hour
Schedule
- Monday: 10:00 PM - 06:00 AM
- Tuesday: 10:00 PM - 06:00 AM
- Wednesday: 10:00 PM - 06:00 AM
- Thursday: 10:00 PM - 06:00 AM
- Sunday: 10:00 PM - 06:00 AM
Benefits
- Access to exclusive technology to view and claim additional shifts to earn more.
- Paid training and access to career growth opportunities.
- Retirement savings plan.
- Medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on top brands and services through the Perks Program.
Position Type: Full Time