Security Officer (40hr, Evening)

Job Summary

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Essential Responsibilities

• Conducts preventative security and safety patrols throughout buildings and grounds.
• Participates in follow-up investigations.
• Provides security for the hospital’s patients, visitors, staff and employees and safeguards the property by immediately responding to requests and emergency codes.
• Maintains alertness for unusual or abnormal conditions or suspicious activities.
• Observes unauthorized persons and takes appropriate action, notifies supervisor or police.
• Locks and unlocks doors following established procedures.
• Enforces parking for patients, staff and visitors according to parking policies.
• Investigates reports of leaks, broken windows or facility damage, etc. and informs Facilities Dept.
• Reports potential fire or safety hazards.
• Performs and participates in security, safety, and facilities inspections, fire watches, and alarm checks.

Required Qualifications

• A High School diploma or GED required. A Bachelor’s degree in Criminal Justice preferred.
• 0-1 years related work experience required.
• A valid MA Driver’s License and good driving record.
• The High School Degree/GED requirement may be waived with equivalent related work experience.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications

• 1-3 years Hospital or campus security, or law enforcement experience.
• MOAB training preferred.
• CPR Certification and First Aid Training preferred, or must complete within 30 days of hire.

Competencies

• Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job

• Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.

Pay Range

$20.00 – $24.38