Security Officer - 3rd Shift

About the role

Great training opportunity for advancement in Law Enforcement or similar fields. Safety & Security Officers are here to make Chula Vista Resort safe and secure at all times and to protect our guests and employees. Safety & Security Officers will fulfill the related goals and objectives of the resort while displaying hospitality and professionalism at all times taking pride in representing Chula Vista Resort.

Responsibilities

• Patrol of entire Resort and all properties
• Checking and securing all required doors, windows, and property of the Resort and our guests, including parking lots and vehicles in those lots
• Investigation of complaints and injuries from guests as well as employees
• Surveillance of Resort by using Resort surveillance camera system
• Report writing and keeping of patrol logs
• Working closely with law enforcement, fire and EMS on issues as they arise
• Continually checking for safety issues and OSHA requirements to be sure we are in compliance
• Enforcement of all Resort policies and procedures for all employees and guests
• Provide accurate information and a prompt answer to any questions the guest may have about the resort and local area
• Perform and complete other assigned duties for the resort
• Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them
• Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis

Qualifications

• Must have valid Driver License and good driving record
• High School Diploma (required)
• Some Guest Experience Skills (preferred)

Knowledge, Skills & Abilities

• Knowledge of all facets of the Resort including guest relations, as they apply to Chula Vista Resort, is required
• Must be able to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur
• Must be able to clearly define objectives
• Must be able to work independently and without constant supervision

Physical Requirements

• Must be in good physical condition
• Able to lift minimum of 50 lbs
• Sitting, standing for an extended period of time
• Have full use of eyes and ears, full power of speech
• Walking, turning head and torso, bending arms, wrists, and fingers

Mental Requirements

• Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff