Security Officer (2026-0783)

Location: Renton, WA | Department: Security | Shift: Variable | Employment Type: On-Call / Per Diem

About the Role

This position is responsible for providing security and safety for visitors, patients, employees, and physicians at Valley Medical Center. The role involves enforcing administrative policies, preventing crimes against property, and performing initial investigations as needed. Security Officers patrol the interior and exterior of buildings, monitor CCTV systems, and operate electronic monitoring equipment. The position reports to the Security Officer Lead and Security Manager.

Responsibilities

• Provide reasonable security and safety for visitors, patients, employees, and physicians.
• Enforce administrative policies and prevent crimes against property; perform initial investigations as needed.
• Lock and unlock buildings according to assigned shift schedules.
• Patrol interior and exterior of buildings, including hospital campus, clinics, and leased buildings.
• Monitor CCTV systems and operate electronic monitoring equipment.
• Maintain awareness of lobby conditions and environment of care; coordinate with environmental services and facilities for assistance.
• Monitor the Emergency Department (ED) lobby to ensure a safe and comfortable environment.
• Maintain security vehicles, including refueling, checking fluid levels, and cleaning as requested.
• Provide escorts for patients, staff, and visitors when needed.
• Operate the Command Center until relieved.
• Enforce parking violations in lots and garages.
• Provide fire education to staff on all shifts.
• Assist with traffic control when requested.
• Perform security duties around construction projects.
• Assist patients by providing directions, answering questions, and acting as a liaison with other departments.
• Answer incoming calls and provide assistance to ED patients and visitors.
• Issue badges to staff and visitors.
• Communicate unresolved issues to management and participate in service recovery.
• Participate in workflow design or process improvement work groups as assigned.
• Utilize security office resources for accurate and quality information.
• Complete daily, weekly, monthly, and annual documentation and reports.
• Maintain confidentiality of patient information, accessing it only on a need-to-know basis.
• Demonstrate cost-containment awareness by suggesting process or quality improvement opportunities.
• Perform all duties in alignment with Valley Medical Center’s Service Culture Guidelines.
• Perform other duties as assigned to facilitate patient safety, timely throughput, and excellent customer service.

Requirements

• High school diploma or equivalent (G.E.D) preferred.
• Valid Washington State driver’s license and ability to be insured by VMC’s carrier.
• Minimum two (2) years of experience as a Security Officer, Law Enforcement, and/or Military Service preferred; excellent customer service skills will be considered.
• Ability to comprehend and apply the Revised Code of Washington.
• Basic keyboarding skills (25 wpm) and experience using Windows applications preferred.
• Current American Heart Association BLS certification or ability to obtain within 90 days of hire.
• No convictions other than misdemeanor traffic violations.
• Must pass Work Steps pre-hire screening for minimum physical requirements of the position.

Qualifications

• Excellent communication skills, both oral and written, including accurate spelling and legible writing/typing.
• Ability to multitask and carry out assignments independently with good judgment.
• Strong organizational and time management skills; ability to work independently.
• Professional and courteous handling of telephone calls and personal interactions.
• Neat and well-groomed appearance, adhering to hospital personnel standards.
• Reliable attendance and consistent job performance.
• Strong customer service skills.

Physical and Working Conditions

• Occasional safe patient handling, including transferring or moving patients (or objects) of varying weights and abilities, with or without staff assistance, under the direction of patient care staff.
• Ability to push patients in wheelchairs from hospital entrances to care locations.
• Participate in team lifting and operate patient lifting equipment safely under direction.
• Lift up to 70 pounds from floor to overhead levels and carry items at waist level.
• Stand or sit for extended periods; ability to stoop, bend, reach, crouch, and squat.
• Full body range of motion, including reaching from floor to overhead, manual and finger dexterity, and eye-hand coordination.
• Ability to enter data into computers.
• Walk across the entire campus, climb stairwells, traverse rooftops, and navigate uneven terrain.
• Physically restrain and apprehend individuals as required.
• Conduct security duties during and immediately following physical exertion.
• Normal range of vision and hearing, including good depth perception and color distinction.
• Flexibility to work a variety of hours, including potential indoor and outdoor settings.
• Willingness to work in multiple hospital settings, including exposure to communicable diseases and varying weather conditions.
• During inclement weather, assist with patient and staff transportation and spread de-icer on campus roads and walkways.
• Cover additional duties within the department, such as staffing the ED Station, driving shuttle buses or security vehicles, and patrolling parking structures by bicycle or foot.
• Ability to perform multiple tasks simultaneously and organize and analyze situations and schedules.

Pay

Salary range: $27.55 – $43.87 per hour, dependent on experience.