Security Officer - $20/Hour

POSITION SUMMARY

We are looking for personable and guest-oriented individuals to join our Security team. In this role, you will help create a safe and welcoming environment for everyone who visits our property.

Essential Functions

• Ensure that proper security is provided for all transfers of monies within the Casino.
• Absorb and assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary.
• Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
• Absorb in the coordination and resolution of emergency situations.
• Absorb in maintaining proper key control.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Absorb actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Responsible for cleaning and sanitizing work and public spaces.

Education And /Or Experience Requirements

• A high school diploma or equivalent is required.
• One (1) year of security related experience is preferred.

Additional Requirements

• Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.
• Must successfully pass background check.
• Prior experience in the Gaming industry strongly preferred.
• Must be at least twenty-one (21) years of age.
• Must have a VALID Driver's License that has not been suspended, denied, or revoked in the past 3 years.
• No Major Violations while operating a vehicle.
• Cannot have two (2) or more at fault accidents or three (3) or more moving violations.
• Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
• Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.

Knowledge Of

• Veridocs Identification Verification.
• Evolv Operation and Procedures.
• Parking lot vehicle patrol- valid driver’s license required.
• CPR/Narcan nasal spray trained.

Ability To

• Be constantly alert and attentive to all activity on the casino floor.
• Observe and report on all activities as required by IGB regulations and Security team reporting regulations.
• Comply with all Internal controls and IGB regulations.
• Ensure Under-21 persons do not enter the casino, unless escorted by a gaming licensed.
• Escort cash, guests, vendors, and visitors as directed and/or required.
• Transport, safeguard, and collect drop boxes.
• Respond to Jackpots/table fill requests.
• Be competent with the daily drop processes.
• Parking lot bicycle patrol.
• Shuttle driver-parking lot and hotel- valid driver’s license required.
• Provide assistance and perform necessary tasks associated with casino operations and gambling activities in compliance with IGB regulations, including but not limited to, asset protection and movement, access control, and facility security.
• Notify Security managers, supervisors, and the Director of Security, as necessary, of all emergencies and urgent conditions and circumstances that come to their attention.
• Contact law enforcement team members, fire team members, and other relevant organizations during emergency situations as necessary.
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the HRCR ICS.

Additional Duties

• Available to work different types of events with varying time schedules, on varying days as needed.
• Act a role model and train his entry level peers.
• Read and comprehend all necessary documentation, training materials and policy information.
• Assist sick or injured guests and or team members.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as, radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Communicate clearly, in English, with guests in a professional manner.
• Work within Company established policies/guidelines.

Benefits

The benefits package includes options to stay healthy, plan for the future, and maintain a healthy work-life balance. Details can be found on our career site: www.gotoworkhappy.com/benefits.

Schedule

Hours of work may vary based on department needs and event schedules.

Pay

Pay range: $15 - $20/hour.