Security Officer - 16 Hours, Weekend Days

About the Role

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Lahey Health provides a solid career path and values individual contributions. If you have a valid driver’s license, are adaptable, pay close attention to detail, and remain calm in difficult situations, consider applying for a position as a Security Officer.

Responsibilities

• Monitoring and Reporting
  • Patrols assigned areas on foot or in vehicle, checks for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, and unauthorized persons.
  • Conducts periodic inspections of all areas at designated times to ascertain their conditions of security and safety.
  • Performs monthly preventative maintenance and required equipment checks (e.g., elevator phones, outside emergency phones, vehicle equipment, door alarms and panel, building alarms, fire alarm panel, all doors and locks, and radio equipment).
  • Prepares logs or reports as required for post; writes or types reports entering information in a computer.
• Enforcement
  • Directs vehicle and pedestrian traffic.
  • Issues parking citations for colleagues parked in unauthorized lots.
  • Checks for and issues proper identification of colleagues, enforcing the wearing of ID badges.
  • Issues temporary badges to visitors and vendors.
  • Checks suspicious packages as directed.
• Emergency Response
  • Responds to all Codes and alarms in accordance with the Safety Manual and the Emergency Management Policy.
  • First responder to acts of violence and aggression.
  • Coordinates with local Police, Fire, and Emergency personnel as directed.
  • Responds to alarms initiated by fire crash bars on exterior doors and elevator entrapments.
  • Responds to and investigates reported thefts, disturbances, and incidents.
  • Responds to medical emergencies such as slips or falls, provides emergency stretchers as needed, and assists with transport within the building while awaiting ambulance.
• Patient Observation
  • Performs patient watch or observation as directed.
  • Responds appropriately to a variety of human service issues, including domestic abuse, substance abuse, forensic patients, psychiatric cases, and anxious/upset visitors.
  • Maintains composure and professional demeanor in an occasionally chaotic environment.
  • Practices universal precautions and restrains patients as necessary utilizing de-escalation techniques.
• Fire Prevention
  • Identifies and reports fire safety hazards.
  • Keeps fire exits, fire doors, corridor access, and extinguishing equipment clear.
  • Immediately notifies appropriate personnel when equipment may be out of order and in need of repair or replacement.
• Colleague and Patient Assistance
  • Provides assistance to patients, visitors, and colleagues with vehicle problems (e.g., jump starts, lockouts, shoveling, contacting AAA).
  • Transports patients and colleagues between buildings and designated parking lots using an LHMC vehicle.
• Courier
  • Responsible for multiple daily bank and pharmacy details.
  • Delivers payroll to various buildings and large deposits from Dietary, Cashiers, Wall Street, and others to area banks.
  • Delivers or accompanies daily cash trays from Dietary, Gift Shop, and Credit Union checks.
  • Retrieves and delivers pharmacy items such as vaccines, alcohol, and narcotics.
  • Retrieves and delivers stat charts, specimens, x-rays, and other equipment from Lab, Radiology, Health Information Management (H.I.M.) to off-site facilities.
  • Notifies the Maintenance Department of changing weather conditions as it relates to snow removal and sanding for safety.
  • Coordinates with Funeral Home staff for removal of deceased patients, verifies accompanying legal documents, records pathology statistics, and processes paperwork.
• Maintains courteous and effective interactions with colleagues and patients.
• Demonstrates an understanding of job description, performance expectations, and competency assessment.
• Participates in departmental and/or interdepartmental quality improvement activities.
• Completes mandatory education successfully.
• Performs all other duties as needed or directed to meet the needs of the department.

Requirements

• Education: High School Graduate or equivalent.
• Licensure, Certification, Registration:
  • Current valid driver’s license required.
  • CPI NCI Certification.
  • AVADE Workplace Violence Prevention Levels I, II, III Certification.
  • BLS Provider Certification (CPR & AED).
  • AHA Heart-Saver First Aid Certification.
  • Stop the Bleed and Nasal Naloxone Certification.
  • Successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training.
• Experience: 1–2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred. Bachelor’s degree or current enrollment in a criminal justice program encouraged.

Skills

• Observant, paying close attention to detail.
• Ability to remain calm in difficult situations.
• Adaptable to sometimes rapidly changing situations.
• Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels.
• Basic computer and data entry skills.
• Ability to be trained to a level of proficiency in the absence of a particular skill.

Pay

The pay range for this position is $20.00 – $24.38 per hour. Actual compensation is determined based on several factors, including seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Organizational Requirements

• Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement, and Goals into daily activities.
• Complies with all LHMC Policies and behavioral expectations of the department and LHMC.
• As a health care organization, all staff are required to be vaccinated against influenza (flu) as a condition of employment.