Security Manager

About the role

The Security Manager oversees daily security operations, protects club assets, ensures the safety of all members, guests, and staff, and serves as the on-shift Fire Life Safety Director (FLSD).

Responsibilities

• Supervise, mentor, and train shift security officers on company policies, emergency procedures, and professional standards.
• Enforce strict compliance regarding staff punctuality, performance, and professional dress code/grooming standards.
• Cultivate a positive, collaborative team environment and motivate officers to maintain high alertness.
• Manage comprehensive on-shift security operations and serve as the primary point of contact for safety matters.
• Respond promptly, calmly, and professionally to all guest, member, and staff complaints or assistance requests.
• Conduct thorough internal investigations into security incidents utilizing video surveillance systems and specialized security software.
• Maintain a clean, organized, and professional security office and monitoring station.
• Maintain continuous communication and collaborate closely with the Manager on Duty (MOD) throughout the shift.
• Complete detailed shift logs and comprehensive incident reports to pass critical information to upper management.
• Perform rigorous Fire Life Safety patrols of stairwells, corridors, and exits to ensure full compliance with municipal fire codes.
• Identify, document, and immediately report any facility deficiencies, safety hazards, or equipment malfunctions.
• Ensure all club emergencies and safety procedures are strictly adhered to by staff and guests.

Qualifications

• Minimum of 5 years of security experience within the hospitality industry (hotels, high-end clubs or luxury venues).
• Valid New York State (NYS) Security Guard License.
• Active FDNY Fire Life Safety Director Certification (F-89 or valid T-89 / Z-89 awaiting practical).

Skills

• Deep knowledge of workplace safety regulations.
• Proficiency in video surveillance (CCTV) management.
• Basic computer/reporting programs.
• Excellent verbal and written communication skills.
• A polished professional appearance.
• A resilient, positive attitude under pressure.

Benefits

• Competitive pay.
• Access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses.

Pay

$70,000.00 - $70,000.00 yearly