Security Manager

Essential Functions

• Provide leadership and oversight for security operations across multiple states, ensuring consistent service delivery and operational excellence.
• Manage an assigned client portfolio valued at approximately $8 million, maintaining accountability for operational performance and profitability.
• Serve as the primary point of contact for assigned clients, building strong partnerships through exceptional customer service and proactive communication.
• Maintain full responsibility for contract oversight, ensuring compliance with all contractual requirements, company standards, and client expectations.
• Develop, review, revise, and implement security policies, post orders, and standard operating procedures to improve operational effectiveness and regulatory compliance.
• Conduct regular operational, compliance, and quality assurance audits, providing recommendations and corrective action plans to improve performance.
• Analyze operational and financial performance metrics to identify trends and implement continuous improvement initiatives.
• Collaborate with regional leadership to ensure appropriate staffing levels, scheduling, workforce planning, and labor cost management.
• Investigate operational issues, security incidents, and client concerns, implementing long-term corrective actions to prevent recurrence.
• Lead client account reviews and business meetings, presenting operational performance, audit findings, improvement initiatives, and strategic recommendations.
• Assist in the preparation of budgets for guard services, security technology deployments, and operational expenditures.
• Support client transitions, contract mobilizations, special projects, emergency response planning, and business continuity initiatives.
• Develop and maintain strong working relationships with internal leadership, field management, and client stakeholders.
• Promote a culture of accountability, professionalism, safety, and continuous improvement throughout all assigned locations.

Education & Experience

• Minimum of 5 years of progressively responsible security management experience, preferably overseeing multiple locations or regions.
• Strong background in the contract security or service industry.
• Demonstrated experience managing large client portfolios and multi-site security operations.
• Experience managing contracts, budgets, and operational performance for portfolios valued at approximately $8 million preferred.
• Proven experience developing, revising, and implementing security policies and procedures.
• Extensive experience conducting operational, compliance, and quality assurance audits.

Skills & Qualifications

• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication and client relationship management skills.
• Knowledge of security operations, risk management, compliance, and contract management.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and Visio.
• Ability to travel throughout multiple states as business needs require.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work