Jobs · Information Technology · Michigan

Security Manager (88188)

Inter-Con Security · Grand Rapids, MI · 3 wk ago
Information TechnologyFull-time

Company Overview

Founded in 1973, Inter‑Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter‑Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra‑high net worth individuals. Inter‑Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter‑Con remains 100 % family owned and managed and operates as the industry leader in the field of customized, high‑requirement security solutions.

Job Summary

The Security Manager will have oversight of the administration and operations of the security team. At the direction of leadership, the Security Manager will supervise general security operations and will assist with contract administration, scheduling, training coordination, logistical support, discipline, notifications to corporate entities including the 24/7 Security Operations Center, budgeting, expenditures, procurement, and contract modifications/additions.

Responsibilities

  • Meets requirements of all subordinate security positions
  • Owns relationship with location
  • Activities directly affect customer satisfaction
  • Demonstrates in‑depth knowledge of location
  • Ensures that security staff meets all requirements, including certifications and licensing mandates
  • Schedules personnel to support site operations
  • Effectively communicates staffing needs to main office
  • Assists recruiters in identifying, interviewing, and hiring quality security candidates
  • Develops staff in both technical and professional skills, including ongoing refresher training for all guards throughout the calendar year and tracking such training
  • Evaluates effectiveness of security staff response, knowledge, and competency, providing feedback on employee performance reviews and evaluations
  • Periodically reviews post orders and recommends improvements, including administering the supplier’s site safety program
  • Ensures accurate and timely execution of administrative reporting
  • Demonstrates deep knowledge of best practices in the security industry

Required Skills & Abilities

  • Consistently meets the highest professional and ethical standards
  • Mastery in chosen service line and skill competency
  • Strong customer relationships at all levels
  • Anticipates a customer’s needs based on strong understanding of the customer and its industry
  • Strong oral and written communication skills
  • Ability to interact with various levels of customer and company management
  • Demonstrates ability to manage a large team
  • Minimal supervision/management required

Education & Experience

  • High school degree or equivalent
  • Minimum 6 years security or related experience
  • Minimum 2 years shift‑supervisor level or comparable status

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