Security Lieutenant

About the role

The Security Lieutenant serves as the second-in-command of the Security Department, reporting directly to the Director of Security. This position assists with the daily supervision and operation of the department, provides leadership to Security personnel, and ensures established safety, security, and access-control procedures are consistently followed. In the absence of the Director of Security, the Lieutenant assumes day-to-day operational leadership of the department within established policies and delegated authority.

Responsibilities

• Serve as second-in-command and assist the Director of Security with the daily supervision and operation of the Security Department.
• Direct, coach, train, and support Security personnel while reinforcing departmental policies, procedures, post orders, and performance expectations.
• Oversee daily patrol, gate, access-control, traffic, parking, and other assigned Security operations to ensure appropriate coverage and effectiveness.
• Maintain a professional and visible presence while interacting with members, residents, guests, employees, vendors, and outside agencies.
• Provide leadership during security incidents, accidents, medical emergencies, disturbances, and other emergency situations.
• Conduct or assist with preliminary investigations and ensure incident reports, activity logs, and related documentation are accurate, complete, and timely.
• Coordinate appropriately with PBSO, Fire Rescue, EMS, and other public safety agencies and promptly notify the Director of Security of significant incidents or agency responses.
• Monitor employee performance, attendance, appearance, and conduct; provide appropriate coaching and escalate discipline or significant performance concerns to the Director of Security.
• Assist with identifying and reporting potential fire, safety, security, property, and operational risks throughout Boca Woods.
• Maintain accountability for departmental equipment and properly operate Security vehicles, radios, access-control systems, surveillance systems, and other required equipment.
• In the Director’s absence, make appropriate operational decisions necessary to maintain safe and effective Security operations within established authority.
• Maintain and reinforce the established chain of command and promptly escalate matters requiring the Director’s or Club management’s review or authorization.

Requirements

• Must possess an active Florida Class “D” Unarmed Security Officer License.
• Must be at least 21 years of age.
• Minimum of two years of security or related experience required; country club, military, law enforcement, or emergency response experience preferred.
• High school diploma or equivalent required.
• Valid Florida Driver’s License and ability to meet the Club’s motor vehicle insurance requirements.
• Must obtain and maintain current CPR, AED, and First Aid certifications.
• Basic computer proficiency required, including Microsoft Word and Excel; experience with ABDI or similar access-control software preferred.
• Ability to exercise sound judgment, remain calm under pressure, and respond appropriately to emergency situations.
• Ability to work independently, take initiative, and follow established policies and procedures.
• Must be able to safely operate Club vehicles, golf carts, radios, and other assigned security equipment.

Physical Requirements

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• While performing the duties of this position, the employee is regularly required to stand, walk, communicate effectively, and use hands to handle or operate objects, tools, and equipment.
• The employee may occasionally be required to reach, stoop, kneel, crouch, or crawl.
• The employee must be able to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
• Required visual abilities include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
• This position may involve exposure to varying environmental conditions, including heat, cold, humidity, airborne particles, and proximity to moving mechanical equipment.
• The work environment may also involve elevated noise levels.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Supplemental Life Insurance
• 401(k) Retirement Savings Plan with Company Match
• Vacation Time
• Paid Sick/Personal Time Off
• Holiday Pay