Security Lead

About the role

Carvana is looking for a Functional Lead to join the Safe and Secure Team, executing programs and processes at the Headquarter facilities to ensure team members and assets are protected. The ideal candidate is passionate about developing and maintaining effective security and safety policies.

Responsibilities

• Oversee day-to-day activities of assigned team and identify areas of opportunity for improvement
• Provide coaching, development, and performance management to team members
• Create a work environment that inspires positive communication and team cohesion
• Proactively communicate information to team members and stakeholders
• Monitor and ensure adherence to systems, policies, procedures, and performance standards
• Maintain staff by recruiting, selecting, orienting, and training employees
• Support leadership and participate in implementation and execution of team/department initiatives and strategies
• Escalate significant high-risk issues to senior-level management as necessary
• Ensure the safety of associates by monitoring and developing solutions that meet local, state, and federal requirements
• Implement, execute, and directly lead the Incident Management program at HQ locations
• Plan and lead the Incident Management Program, focusing on sustainable awareness and effective preparedness
• Directly lead processes related to Safe & Secure Technology, ensuring equipment is properly functioning and issues are addressed
• Implement and monitor visitor and vendor check-in processes, providing regular team member training and coaching
• Work with the Safe and Secure Operations Center leadership to provide support when business needs require

Requirements

• High School Diploma or equivalent
• 3+ years of experience in physical security operations and/or loss prevention
• 1+ year of experience directly supervising/managing a team
• Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing environment
• Demonstrated ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude
• Excellent verbal and written communication skills
• Able to help create, develop, and implement process improvements
• Crisis Management Leadership experience
• Valid driver’s license and insurable DMV required

Qualifications

A Bachelor’s degree (or higher) from an accredited college or university, ideally in business, criminal justice, crisis management, or security operations, is preferred. Experience with project management software and proficiency in Microsoft Excel/Google Sheets are also desirable.

Benefits

• Full-Time Salaried position
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks, including student loan payments, discounts on vehicles, benefits for pets, and more
• A great wellness program to keep you healthy and happy
• Access to opportunities to expand your skill set and share your knowledge with others
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow

Pay

The pay range for this position is $50,000-$62,000 annually.